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Manage Your Order with Ease
Flexibility in Order Modifications at Shopingdelight
Order Changes Made Easy
Modify Your Order Within 12 Hours
We process orders rapidly. Reach out within 12 hours to make changes before we ship your item!
1. Our Cancellation Policy
If you decide to cancel your order, we offer a hassle-free refund if the request is made within 12 hours of your purchase.- Before Processing: If your order hasn’t been processed yet, we can cancel it and provide a full refund to your original payment method.
- After Processing: If your order is already with the carrier, cancellation is no longer possible. For returns, please refer to our Refund & Return Policy.
2. Changing Order Details
Need to adjust the shipping address or swap sizes? We’re happy to assist as long as your order is still with us.- Address Changes: If you made a mistake with your shipping address, contact us within 12 hours for corrections.
- Item Swaps: For size or product changes, we recommend canceling the order and placing a new one within 12 hours.
3. Requesting a Cancellation or Change
To ensure we catch your order before it ships, please follow these steps:- Send us an email at support@shopingdelight.com.
- Use the subject line: “URGENT: Cancel Order #[Your Order Number]” or “URGENT: Change Order #[Your Order Number]”.
- Include your full name, order number, and the specific changes you wish to make.
Customer Support
Our team is available to assist you during the following hours:
Store Owner: Kyler Jacob Nygren
Business Address: 13505 S Ensign Point Ln #25202, Draper, UT 84020, United States
Email: support@shopingdelight.com
Support Hours: Monday – Saturday, 8:00am – 7:00pm (EST)
Business Address: 13505 S Ensign Point Ln #25202, Draper, UT 84020, United States
Email: support@shopingdelight.com
Support Hours: Monday – Saturday, 8:00am – 7:00pm (EST)